Great news for BISP beneficiaries! Now, all issues faced by beneficiaries have been addressed. BISP is committed to listening to the concerns of the poor and offers a way to register complaints. You can now file your complaint online from the comfort of your home and receive your financial assistance without hassle. In a recent press conference, BISP Chairperson Rubina Khalid introduced the BISP Citizen Portal 2024, designed specifically for the poor to easily report any issues. The main goal is to ensure that financial aid is provided without any deductions.
If you encounter any problems during registration or if you’re disqualified, or if you experience any deductions in your BISP payment, don’t worry. You can now easily register your complaints through the BISP Citizen Portal 2024 and resolve your issues quickly. So, read this article in detail to learn the complete process, understand the purpose of the BISP Citizen Portal, and see how you can benefit from it.
Benazir Payment Scams Alert Register Complaints Against Scammers Latest Update 2024
How to Report BISP Payment Issues
Here’s how you can report issues with receiving BISP payments. Women eligible for the Benazir Income Support Program who are having trouble receiving their assistance can file complaints to get these issues resolved. If you’re facing problems like thumb verification errors or deductions from your payment, you can submit a complaint.
You can register your complaint in two ways: through the online portal or by calling the helpline. Once you submit your complaint, the issue will be addressed, and you will receive your assistance payment once the problem is resolved.
Government Announces Benazir 10,500 PKR Payment Distribution through Union Councils
Filing Complaints with BISP Through the Citizen Portal
If you’re registered in the Ehsaas Kafalat program, it’s important to check your status regularly. After confirming your eligibility, you can visit your nearest tehsil office to collect your payment. If you encounter any issues, don’t worry—the Government of Pakistan has launched the Citizen Web Portal for your convenience.
Through this portal, you can easily file a complaint and submit your application online. You will need to provide some basic information, such as your name, complaint details, and National Identity Card number. Once your complaint is submitted, it will be processed immediately to help resolve the issue quickly.
BISP Savings Scheme Registration Method Simple Way Latest Update 2024
8171 Complaint Verification Process
After you submit a complaint to the Benazir Income Support Program, you’ll need to wait a few days for verification. Once this waiting period is over, the verification process begins.
Here’s how your complaint will be verified:
- BISP representatives will investigate the issue you reported.
- If any deductions were made from your assistance amount, action will be taken against the responsible cash center representative.
- Once the verification and investigation are complete, your issue will be resolved.
Reporting Fake BISP SMS
It’s important to only trust SMS messages from 8171 after applying to BISP. If you’ve applied and are waiting for a response, remember that all official messages will come from 8171. If you receive a call or SMS from any other number, do not act on it. Instead, you should report it to help ensure that fraudsters are punished.
You can file a complaint against fake messages by visiting your nearest Benazir office or by contacting the helpline. Your complaint will be processed immediately. Acting on fake SMS can lead to serious trouble, and you won’t receive any financial assistance. In fact, action could be taken against you. So, stay vigilant and only trust messages from 8171.
BISP Confirms 12,500 PKR Installment for New Registrants (October-December 2024)
Conclusion
The Benazir Income Support Program (BISP) has launched a new way for beneficiaries to submit complaints through the Citizen Portal 2024. This portal allows eligible women facing issues such as registration, disqualification, or payment deductions to easily file complaints online from home. The aim is to ensure that beneficiaries receive their full financial assistance without any complications. Additionally, the portal helps fight against fake SMS scams by allowing users to report suspicious messages.
FAQs (اکثر پوچھے جانے والے سوالات)
What is the Citizen Portal 2024?
The Citizen Portal 2024 is an online platform introduced by BISP that enables beneficiaries to submit complaints and resolve issues related to their financial assistance.
How can I file a complaint if I face issues with BISP payments?
You can contact the BISP helpdesk or use the Citizen Portal 2024 to make a complaint.
How should I respond if I get a Fake text message?
Never reply to an SMS that you get from a number other than 8171. Alternatively, report it using the Citizen Portal or stop by the BISP office that’s closest to you.
How long does the verification process take after filing a complaint?
After filing a complaint, the verification process usually takes a few days, after which your issue will be resolved.